Refund policy

As each FEHMA necklace is hand assembled to order using your chosen chain, charms and charm order, we are unable to accept returns or exchanges for change of mind on customised pieces.

Please check your selections carefully before placing your order.

If your jewellery arrives faulty, damaged or different from what you ordered, please contact us at hello@fehma.com.au with your order number and relevant details.

We’ll review the issue and work with you to arrange an appropriate solution in accordance with Australian Consumer Law.